Shipping & Delivery
Shipping Methods & Timelines
We use An Post for all standard deliveries. Below are the estimated delivery times:
- Ireland: 1-3 working days
- United Kingdom: 3-5 working days
- Europe: 3-7 working days
- Rest of the World: 7-12 working days
Please note that these are estimated timeframes and may vary due to factors outside our control, such as customs processing, weather conditions, or peak shipping periods.
Processing Time
Orders are typically processed and dispatched within 1-2 business days from the date of purchase. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. Any applicable customs duties or taxes are the responsibility of the customer.
Tracking & Delivery Updates
Once your order has been dispatched, you will receive a confirmation email. We are unable to offer tracking at this time.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please allow an additional few days for possible postal delays. If your order is still not received after:
- 7 working days (Ireland & UK)
- 10 working days (Europe)
- 15 working days (Rest of the World)
Please contact us at hello@holotoyz.com with your order number, and we will assist you in resolving the issue.
Contact Us
If you have any questions about our shipping policy, feel free to contact us at hello@holotoyz.com.